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Common queries answered

Frequently asked Questions

Fill out the form on this page. If you have any plans you want us to quote from, send them to support@ospreysupply.com. We’d be happy to write up a quote for you.

Check out our return and exchange policy here.

Depending on when we become aware of the incorrect shipping address, we cannot guarantee that we’ll be able to change the delivery address. Please contact us with the form at the right as soon as you become aware of the incorrect shipping address. If you have already received a tracking number, contact the shipment company to arrange a change of address.

You can track the status of your order at My Account.

If you need customer support, reach out to us! Our email is support@ospreysupply.com.

Yes! Fill out the form to the right and send your plans to support@ospreysupply.com.

Depending on the combination of products you order, your order may not come in one package and may not all arrive on the same day.

Need help? Want us to quote a job?

Get in touch with us

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Note: if you have plans you would like us to look at and quote from, send them to support@ospreysupply.com.